Payment Policy for Winlite
Effective Date: January 15, 2025
Thank you for choosing Winlite! This Payment Policy outlines the terms and conditions regarding payments for products and services purchased through our website. By completing a transaction on our website, you agree to comply with the terms set forth in this policy.
1. Accepted Payment Methods
We offer a range of secure payment options for your convenience. The following payment methods are accepted on our website:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover.
- PayPal: Secure payments via PayPal for quick and easy checkout.
- Bank Transfers: For large transactions or business accounts (please contact us for further details).
- Other Payment Methods: Additional payment methods may be made available during checkout.
All payments are processed securely through trusted third-party payment processors.
2. Currency
All prices on the Winlite website are displayed in USD (U.S. Dollars), unless otherwise specified. If you are using a currency other than USD, the exchange rate will be determined by your payment provider, and additional fees may apply.
3. Order Confirmation
Once your payment has been processed successfully, you will receive an order confirmation email. This email will contain your order details, including the product or service purchased, the price, applicable taxes, and any other relevant information.
- Please ensure that the email address you provide is correct to receive your order confirmation and further communication regarding your order.
4. Payment Authorization
By submitting your payment details, you authorize Winlite to charge your payment method for the total amount of your order, including any applicable taxes, shipping fees, or other charges.
- If your payment cannot be processed due to insufficient funds, incorrect payment details, or any other reason, your order will be cancelled, and you will be notified immediately to resolve the issue.
5. Billing Information
When making a purchase, you are required to provide accurate and complete billing information. This includes your full name, billing address, and payment method details. Please ensure that all information provided is correct to avoid delays or issues with your order.
- Address Accuracy: It is essential that you enter the correct billing address as shown on your payment statement. Failure to do so may result in a failed transaction.
6. Taxes and Additional Fees
- Sales Tax: Sales tax will be calculated based on your billing address, as required by applicable tax laws. Any taxes or duties applicable to your order will be added at checkout.
- Additional Fees: Some payment methods may incur additional charges, such as foreign transaction fees or processing fees, which are determined by your payment provider. These fees are beyond our control and will be your responsibility.
7. Subscription Payments
If you subscribe to any recurring services offered by Winlite, you agree to the following terms:
- Automatic Renewals: Subscriptions are billed automatically at the beginning of each billing cycle (e.g., monthly, annually) based on the plan you selected.
- Subscription Cancellation: You can cancel your subscription at any time by logging into your account or contacting customer support. However, no refunds will be provided for any payments made prior to cancellation.
- Renewal Charges: You authorize Winlite to automatically charge your payment method for the renewal of your subscription unless you cancel before the renewal date.
8. Security
At Winlite, we take your security seriously. All payment transactions are processed through secure, encrypted channels to ensure your payment details are protected.
- SSL Encryption: Our website uses SSL encryption technology to ensure that your payment details are securely transmitted.
- Third-Party Payment Processors: We use trusted third-party payment providers to handle all payments. Your payment details are not stored on our servers.
9. Refunds and Chargebacks
- Refunds: All payments are considered final once processed, unless otherwise stated in our Refund and Returns Policy. If you believe you are entitled to a refund, please contact us at info@winlite.xyz. We will evaluate your request in accordance with our refund policy.
- Chargebacks: If you initiate a chargeback through your payment provider, Winlite reserves the right to suspend or terminate your account and services. We will work with you to resolve any issues before resorting to chargebacks, so please contact us directly with any payment issues.
10. Order Cancellations
Once your order is placed and payment has been processed, it is generally non-cancellable. However, if you wish to cancel an order before it is processed, please contact us immediately at info@winlite.xyz. We will do our best to accommodate cancellations before the order is shipped or fulfilled.
- Digital Products: Orders for digital products, such as downloadable content or software, are typically non-refundable after delivery, unless otherwise specified in our Refund and Returns Policy.
11. International Payments
For customers outside the United States, please note that your payment may be subject to additional fees, including foreign transaction fees or currency conversion fees, imposed by your payment provider. Winlite is not responsible for any such additional charges.
- International Shipping: International orders may incur additional taxes, customs duties, or handling fees, which are the responsibility of the buyer.
12. Contact Information for Payment Inquiries
If you have any questions or concerns about your payment, please feel free to contact our customer support team:
- Email: info@winlite.xyz
- Phone: +1 (917) 208-4154
- Address: 101 W 112th St #APT 1E, New York, NY 10026
We are here to assist you with any payment-related inquiries or issues.
Winlite
101 W 112th St #APT 1E
New York, NY 10026
Phone: +1 (917) 208-4154
Email: info@winlite.xyz